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Wednesday, June 22nd 2005

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Highlights of the Week: Summer 2005, Must be the Season of the Niche

Summer 2005The summer of 2005 is going to be an interesting one. The world of search will be fundamentally different by Labour Day. From the recent changes at Google (the effects of which will be shown over time in the core algorithm), to the introduction of several unique types of search engines, dozens of fresh ideas and innovations are finding their way onto our monitors each day. The landscape of the search environment is going to alter its appearance before the leaves change colour in mid-autumn. These changes should serve to solidify the market for a number of new niches in the search-marketing sector.

The environment has already shifted in substantial ways. For the most part, these shifts seem natural and in most ways will be enormously beneficial for search engine users, advertisers and marketers. It is a bit overwhelming though. The introduction of so many new features, tools and types of search in such a short time makes it difficult to phrase thoughts about the future of search, even three months down the road.

In the last year we have seen the introduction of new types of search tools such as local search, vertically themed engines, video search, and desktop search appliances. The four major search engines and about a dozen well placed competitors have spent the year collectively inventing, innovating, acquiring, and coping from each other. Not only are these new tools very different from the general search engines of previous years, the quantity and number of sources these tools draw references from has grown. As Andrew Goodman points out at Traffick, the number of places a search-generated reference might appear has also grown with Google, Yahoo, Ask and MSN furiously creating new real estate to display them on.

For search engine users, the environment is evolving in what appears to be a beneficial way. Information continues to become more accessible as the mainstream search engines learn to better sort results with stricter relevancy standards. Local search offers users an experience combining the Yellow Pages, comparison-shopping and instant mapping. Vertical search engines cut a lot of static out from results by honing in on industry and interest specific search results. Personalization features like desktop search applications, toolbars and mega-storage search-friendly Email accounts can save hours of looking for information a user has already seen each month.

Search engine users appear to endorse the new tools and features by adopting their usage. A recent Harris Interactive survey commissioned by iCrossing shows that consumers are rapidly adapting to make use of the various new types of search.

According to the survey of 2139 US adults between April 19 - 21, 51% of US adults use the Internet for shopping with 80% of them using the 'net to compare prices. Local search is gaining a presence with nearly 50% of users looking for a local shop to purchase goods researched over the Internet. 54% of searchers use the Internet to find people and businesses instead of the phone book with most looking for personal contact information. By the end of the summer, it is reasonable to expect this trend to have a major effect on the services offered by search marketers and the expectations of their clients.

The search marketing industry is already a highly stratified environment with paid search marketing and organic search optimization defining the two basic search-systems influencing the environment.

Those focusing on paid search marketing have spent the last year learning to take full advantage of new places for ad placement created by the Big4 and their competitors. They are also learning how to best use the application programming interfaces offered by the major search engines to target their clients' advertising based on geography, time and season. There has been a rationalization in keyword prices over the past six months with a general lowering of keyword click-bids but concerns over click-fraud continue to grow.

Click-fraud in the pay-per-click market is said to be on the rise but a highly professional niche is growing to address the problem. Since last year, several firms have established PPC Fraud analytics and detection services . Anyone with a high ad-spend should consider the advice offered by these firms.

Another interesting paid-search niche is the growing Pay-per-call billing model in which advertisers pay a flat-fee per call as opposed to a bid-fee per click. Currently offered by AOL and MIVA (formerly FindWhat), Greg Stirling from the Kelsey Group predicts the pay-per-call model could grow from its infancy today to a $4billion industry by 2009. According to Stirling 's study of the industry, major online publishers MediaTracks and ZiffLeads are changing their business models to promote pay-per-call. Kelsey says the pay per call model will help drive live-leads to businesses that tend to be more valuable than electronic leads as there is immediate personal interaction between the potential buyer and the vendor. As it is easier to track telephone connections than it is to trace an individual over the Internet, pay-per-call is also promoted as a solution to click-fraud.

Serving the most obvious paid-search niche is the legion of smaller firms existing in, or jumping into, the search-advertising arena. From the major traditional media publishers such as the New York Times or TimeWarner through the AOL network to long-term players such as Kanoodle and FindWhat (MIVA), a significant number of Internet users are being delivered paid-advertising that matches the topic or context of the document the ad appears on, for fractions of the costs of Google and Yahoo Search Marketing advertising.

Over on the organic Search Engine Optimization side of the industry, several major changes that happened in the past twelve months are showing their effects today.

The first has been the introduction of new forms of search such as local search and vertical search tools. In both cases, unique databases are used to extract search results, even when the service is offered by one of the major search engines. Google local for instance draws its original results from the Yellow Pages based on zip codes instead of drawing results from its general database. The vertical search engine Become.com has its own spidered database and its own propitiatory ranking algorithm known as Affinity Index Ranking. By expanding the number of databases search results are drawn from, the search firms inadvertently create new niches and services for SEOs to specialize in.

A second trend over the past year is the flattening out of Google traffic numbers and the subsequent increases MSN and Yahoo have enjoyed. Today, the combined traffic driven by MSN and Yahoo exceeds that from Google. That might not sound like a huge shift, two years ago however, Google drove almost 85% of organic search traffic by feeding results to practically everyone. For the past year, MSN and Yahoo have created their own spidered results. This has led to a relevancy challenge between the major search engines.

New and unique algorithms are starting to take hold across the search landscape with MSN, Google, Yahoo, Ask Jeeves, Become, and others using engine specific algos instead of drawing results from a competitor. This trend leads to specialization within SEO shops with different staff becoming expert in different engines. For example, Google just updated its core algorithm and is examining documents within websites with an ever-expanding view of a website's historic existence. This shift has led to a major shift in link-building strategies and has pushed many SEOs to review their techniques. Thing is, what works at Google won't necessarily work with MSN, Yahoo, or Ask Jeeves.

As search engine users become more adept at finding the best search service for their specific need, the range of options for search advertisers in both paid and organic search marketing systems is increasing. Users are starting to adopt more sophisticated means of search and in turn search engines and ad firms are becoming more sophisticated. As the knowledge necessary to conduct a full fledge search engine marketing campaign has increased exponentially, specialization of services is taking shape both in SEM shops and in the world of freelance tech-workers. Established SEO and SEM shops are hurrying to catch-up. Those entering the field might want to think about niche-market SEO and SEM services. The environment is ready to support them and for those with well-developed expertise, that environment is only getting more resource-full.

by Jim Hedger, News Editor
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Major Player Updates: Google Wallet to Fatten Google's Wallet

GoogleThis week, Google leaked information about another very smart thing they've done. Google is about to introduce an online payment system to help facilitate e-commerce. While search engine observers speculated that Google was going head to head with Pay Pal, CEO Eric Schmitt was quick to dispel rumours that they were gunning for Pay Pal. In an interview with Reuters, Schmitt said that Google was not going to offer a "person-to-person stored-value payments system" like PayPal's, where money is briefly stored in trust during the transfer.

"The payment services we are working on are a natural evolution of Google's existing online products and advertising programs, which today connect millions of consumers and advertisers," Reuters reported Schmitt saying during a brief interview.

Google has been experimenting with a payment system since March of this year when it began testing a third-party system to send payments to webmasters running AdSense advertising.

The move is good for Google, which draws over 95% of current revenues from paid-advertising. Google wallet might put them in the position of facilitating the entire online product purchase experience.

Diversifying services that can be easily monetized is also important for investors who have rewarded the Google with a reversal of a small slump in share prices earlier this week. The reversal might come at the cost of Pay Pal owner eBay whose shares have lost 2% since rumours began circulating two days ago.

by Jim Hedger, News Editor
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Internet Quick Tip: Sneaky Spam

Sneaky SpamSpam is everywhere. There is almost never a day that goes by where I don't find my inbox flooded with dozens, if not hundreds of spam emails. Most of which are money scam letters, emails selling software, and of course the usual selections of adult related products and dating services. Lately, however, I have seen an increase in spam directed at domain name owners, and these ones are not limited to my email, they've been arriving by regular snail mail also.

Some domain registration companies are playing off fears to try to increase conversions. The other day I received a letter via regular mail, it looked like a formal collection notice warning that if I didn't renew immediately, through them, my site would be taken offline. This was obviously a case of junk mail, but at a first glance appeared official.

Another one I received stated 'FINAL NOTICE', and that my domain had become available under the .info extension. If I didn't act now I could lose my trademark! (Funny thing, I don't own any trademarks.) It went on to say 'IN ACCORDANCE WITH THE UNITED STATES LEGAL CODE' and stated the trademark laws. This was obviously another spam attempt, especially with the order information near the bottom, but I can see how some would feel obligated to purchase this domain.

Most people are now trained to ignore and delete spam, but these ones appear as legitimate documents, mostly because of the extent of the personal information contained in them. Both had included my full name, mailing address, email, phone number, and as such, could easily persuade someone to follow their links, or phone the 1-800 number and renew their domains.

Ultimately you'll have to renew your domains anyways, so why not just go with these guys? Take a look at their pricing! The 'Final Notice' spam I received was for a .info domain and they wanted $50 a year for renewal! With the company I currently use $50 will buy me almost 10 years of registration for a '.info'!

Essentially what I am getting at is, beware! Just because it looks official doesn't mean it is! These spammers are getting more sophisticated and as a result their emails appear legitimate, don't fall victim to their traps!

by Scot Van Achte , Senior SEO

The Net Reality: Jack Kilby, Inventor of the Microchip, Dies at Age 81

Inventor of the MicrochipJack Kilby, the man whose invention of the integrated circuit in 1958 led to the power of today's microchip, died Monday at age 81. Shortly after being hired at Texas Instruments, Kilby designed a wafer thin crystal platform (the chip), which served to connect components such as transistors, capacitors, and resistors that were previously connected by wire into a single processing unit. This allowed for greater processing speeds and, most importantly, mass production of microchips.

While Kilby claimed over 60 patents in his 25-year career with Texas Instruments, his first, the invention of the microchip, has by far had the greatest impact on human evolution. Kilby also invented the hand held calculator and was one of the inventors of thermal printing, which was used by millions of office workers in early fax machines.

Kirby was not alone in his micro-electronic fascination. Within a year, another innovator, Robert Noyce co-founder of Intel had also created a microchip. Noyce's innovation was to use silicone as the basis of the chip along with pioneering the planar chip printing process still used to connect components today. Seven years later in 1965, Noyce's business partner, Gordon Moore noted that engineers at both Texas Instruments and Intel were able to double the number of transistors on a circuit (microchip) approximately every 24-months. This observation continues to hold true and has come to be known as Moore's Law.

The invention of the integrated circuit was the foundation of the information age. Practically everything we make and consume, from cell-phone to agri-business, has been affected by the microchip. Over the past 50-years, science and technology have served to exponentially improve our knowledge of the universe and of ourselves. The biggest barrier had always been the processing time related to information. Kilby broke that barrier and for the accomplishment was awarded the Nobel Prize in Physics in 2000.

by Jim Hedger, News Editor



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