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Wednesday, September 29th, 2004

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Highlights of the Week: Google Growing – An Update on Google

The GoogleplexThere is a lot going on at the Googleplex these days. For three different reasons, each of which is important to search marketing, Google has been in the SEO spotlight this week. For the technology wonks, Google engineers are said to be developing a Google web browser to challenge Microsoft's Internet Explorer. For those of us interested in the business end of search, the SEC imposed a 40-day "quiet period" which has expired and speculation on their limited revenue streams has heated up again. Lastly, for SEOs and web masters trying to figure out what Google is up to this month, multiple versions of Googlebot have been observed super-spidering the web. To say there is a lot going on in Mountain View is likely an understatement. Google is retooling its shed and though there may be some bumps in store for organic SEOs, this might actually be the beginning of the end of Google's technical glitches.

Google is being driven by two important forces. The first is the intellectual and competitive quest to develop the best possible product. Google faces obvious challenges from Yahoo, MSN and Ask Jeeves, and less obvious challenges from smaller companies developing search related products. The second driving force is the need to find as many viable revenue sources as possible. For a company like Google, the path to success is found on Advertising Avenue but most recently, the company came into a staggering amount of money through its IPO.

Google Browser - Playing Ruthless with Redmond

Google is most likely developing an web browser of its own to compete with Microsoft's Internet Explorer. This will allow Google to "brand" a user's experience, much like Microsoft does today. (Look at the top of your browser. About 90% of you will see the words "Microsoft Internet Explorer") Google has recently introduced its own Email system known Gmail and offers a host of other features that could be incorporated into a browser. The development of a Google web browser is much like Microsoft developing its own search engine. It is a direct challenge to a major rival and a smart move leading up to the next major phase of the search engine war, expected next spring. Here's the background on the browser story.

Google has a great deal invested in its engineering staff. Their resumé filtering process for engineers is the stuff of legends and is designed to allow only the brightest to solve their way through a series of mathematical puzzles. Joining those who solved the puzzles are a number of notable new staff members personally headhunted and recruited from other tech firms. According to a report in Digital Media Europe, Google has hired Java pioneer Joshua Block away from Sun Microsystems, Adam Bosworth and four others from Microsoft's Internet Explorer development team, and in a major coup, one of Microsoft's lead developers on the Longhorn OS, Joe Beda. This sudden grouping of famous IT engineers, combined with Google's April 2004 registration of the domain name "gbrowser.com" gives a great deal of credibility to the rumour. Google has also dedicated a substantial amount of time, attention and money to the Mozilla community. Mozilla is an open-source browser. Open-source software allows developers to work with the software-code to improve or change the product. By offering resources to Mozilla developers, Google may be micro-funding the creation of what becomes the backbone of a Google-branded browser. Google users would likely accept and use a Google browser, especially if it is based on the current tech favourite, Mozilla. Once they have converted from IE to Google's product, directing their interest will be as easy as tracking their movements, two important components in making the bottom line.

Money as a Necessary Evil - Expanding Revenue Sources

Making money is an important part of running a successful business. One might think that becoming the world's most referenced information source would be enough to make money. Apparently it's not. Moving the most advertising on the web... now that's a ticket to making good money. Google pushes product like nobody's business. With over ½ of all searches conducted through Google's system in one way or another, and the largest contextual advertising distribution network on the planet, Google's only major competition is Yahoo/Overture. Unlike Yahoo/Overture however, Google is in a somewhat precarious position regarding revenues. Over 90% of Google's quarterly revenues is said to come from contextual advertising. That's a lot of eggs to put in one basket, no matter how large that basket may be. The contextual advertising market is changing and this is a cause for concern for all search tools dependent on advertising revenues. Google is betting the server-farm on advertising so it has to develop as many ways as possible to deliver that advertising to viewers and do it in such a way that advertisers benefit more than they would working with Yahoo. Google has thus far been successful in competing with Yahoo's Overture. They have developed a better distribution system, have more advertisers, and have better semantic contextualization abilities than Yahoo. What they don't have is other major revenue sources.

One of the goals of all search engines is to deliver the most relevant results possible to each individual user. Concepts such as personalization and localization of search results are based on this goal. One of the effects of localization and personalization will be the adoption of Google as a replacement for daily-use items such as the phone book and yellow pages. This is an obvious goal for Google and other search tools however it also represents an extraordinary and recurring revenue generator, especially as the Pay-per-Call model layers over the current Pay-per-Click model. As Google engineers find new ways of presenting search to the public, perhaps we'll see new kitchen appliances referencing Google for recipes or even Froogle for the lowest prices on local produce. Eventually, digital radio and television will become the standard. Wouldn't it be cool to look for a specific song or show currently playing somewhere? That may sound far-fetched today but, if they can do it with the news, they'll soon do it with other digitalized signals. The bottom line to this section is the bottom line. Google knows it needs to diversify its revenue streams if only to continue to satisfy investors.

Googlebot, meet GOOGLEBOT.

Lastly, Googlebot has a doppelganger and both have been running rampant across the Net the last few weeks. Posts in several SEO forums have speculated widely and wildly about what Google is doing and why it is doing whatever it is it's doing. Nobody can claim to know what Google is doing from moment to moment with the exception of a few dozen people working at Google. The best the rest of us can do is offer educated guesses and many have been doing just that. There are definitely two unique Googlebots out there. One appears to be performing a deep-scan of a website and its links while another seems to be doing a surface scan of pages in the site's directory. This leads credence to our first theory...

Over at WebmasterWorld, moderator Brett Tabke speculated that Google was in the midst of rebuilding their entire database from the ground up. There have been a few times in the past when Google has served up month-old results due to errors in their main index. This may be one of those times and Google is trying to cover much ground in as short a time as possible. Given the unprecedented levels of R&D at the Googleplex, I am a bit bearish on much of this theory except a basic assumption that Google is somewhat broken and needs patching up.

"Would you like some links with that website sir?"

The Google is sort-of-broken theory appears in other postings, both at Webmaster World and at the IHelpYouServices forums. Google has been sort-of-broken for a while now. Actually, Google is working just fine but as search marketing has become so important, marketers have learned how to absolutely manipulate it. As almost everyone knows, Google is highly effected by the number and relevance of incoming links. Strong keyword enriched titles and text along with a good number of highly relevant links should get your site front page prominence. It's relatively easy. So easy in fact that the search engine result pages are often clogged with irrelevant results and references to direct-marketing products. Google often makes minor moves to fix this problem, more often than not relating to the way Google measures the validity of incoming links. These algo shifts often clean up results for a short time but have not yet prevented the masses of marketers from figuring out new tricks and "magic bullet" strategies to shoot at the SERPs. This type of algorithm tinkering was what was behind last November's Florida Update.

Another theory states that when Google was originally programmed, the number 4Billion was considered really, really big. Today, Google has over 4Billion websites in it's database but, due to its original programming it may be limited in growth past that requiring the compilation of a new database. As I am not a programmer and start to lose focus when words such as "point-integer" are thrown around, here is a link to a very lively discussion on this theory.

Whatever the cause for two versions of Google bot, there is no question that an update is underway as this column is being written. Page ranks and backlink counts have been fluctuating over the past few days and several web masters report seeing their rankings bounce widely from page to page in the SERPs. By next week we'll have a better idea of what Google's been doing by analyzing the outcome of this update.

The world of search is changing very rapidly. Google is one of the most innovative companies working the web and it too is changing. Based on the past week, much of this change may be for the better. Google seems to be focusing on technologies as well as monetization, which is a huge step forward now that the IPO hurdle has been crossed. When compared to rival firms such as Ask Jeeves, Yahoo and Microsoft, much of the recent speculation around Google looks very positive. Investors seem to think so too with Google shares continuing to rise in value though this may be driven by IPO euphoria as well as educated investing. With a new browser appearing to be in the works, the development of new revenue streams, and the refocusing of their core algorithm, Google is getting ready to be cool again.

Jim Hedger, SEO Emeritus
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Major Player Updates

Insight into Microsoft's Battle Plans

Microsoft is preparing to launch one heck of a search engine within the year (I gave up on speculating the month); of course the details of their new product is extremely vague. That said, after reading up on the all of the latest speculation out there I decided to inform you of what I believe is the most valid:

The Microsoft Advantage

Microsoft has a massive advantage over every other search engine company because it can leverage its worldwide Windows OS dominance to create a stronger product. How? It is not a simple thing to explain but essentially each Windows computer has countless morsels of valuable data that represent each users' Internet behavior. If this data were interpreted correctly, it could be harnessed to create a highly personalized search experience... here enters Microsoft.

Last year when the new Microsoft Longhorn operating system was due sooner than the new 2006 deadline, it was noted that Longhorn would include new advances in search personalization by melding search engine technology for the web and your computer into one tool built into the desktop. Now Microsoft has announced that some Longhorn advances will be modular and offered via Windows Update before the 2006 deadline. As a result, Microsoft has positioned itself to launch personalization advances sooner which happens to coincide with the search engine launch. In addition, the search engine launch was postponed at nearly the same time as the Longhorn delay announcement; a great indicator that elements of Longhorn are being integrated to provide more ammo for the new search engine.

How Microsoft will offer their new system is likely rooted in the Internet Explorer Browser which is used by 80+ percent of the Internet population. Will it be another toolbar? I hope not, and probably not if they have done their homework; there are too many toolbars out there! I expect it will be a complete update to the Internet Explorer browser which will provide far more advantages than a mere toolbar can offer. This update coupled with any ground breaking technology incorporated into the actual search engine should provide Microsoft with enough momentum to steal significant market share.

by Ross Dunn, CEO

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Bill's Bark: Website Reviews and Common SEO Misconceptions

"The significant problems we face cannot be solved at the same level of thinking we were at when we created them." (Albert Einstein)

StepForth Placement offers one of the best deals on the Internet. And it is free!

I am referring to the web site reviews that I do. They are comprehensive and my recommendations are targeted for immediate improvement and implementation. I try to look at a site through an objective perspective. What is the fundamental nature of the site? Is its focus or message clear or confused? I point out how you can overcome certain shortcomings or how to get higher placements and visibility. I also comment on titles, META tags, body content, keywords, site architecture, and links, amongst other crucial elements.

Each review is personalized. Requests for reviews from specific geographical areas come in pretty much all at the same time. This is not surprising; friends speak to friends and know a great opportunity when they see one. Many customers have commented on how helpful several of my remarks and analyses have been for their site. As more and more Christmas and New Year campaigns for websites are starting to go up on our job board I am increasing busier than ever.

Although I act as a go-between a prospective client and our seo specialists I often ask for some team help. I relay potential issues to and from both parties and when speaking with clients I try to translate these concerns into layman's terms.

One of the greatest challenges I experience is educating people about common misconceptions regarding search engine placement and optimization Recently some clients have asked a number of questions which Scott Van Ache, our Senior SEO has graciously assisted me in answering. Here are some extracts:

Q - What is meant by the custom submission schedule?

Essentially what this means is we will submit your site using the free submit page at the search engines if required. If, for example, a site is already listed in Google, we will not submit it, as it is not necessary. In most cases the search engines will find your site through existing back links, and submissions are not always required. If a site is new and has not yet been indexed in the search engines we may submit it once, and only once to add the site to their spider queue. We never submit a site more then once, as some engines view this as spamming, and it will not assist rankings.

If a client wishes to be included in the Yahoo Directory ($299US per year) we will also perform this submission on their behalf.

Q - How many keywords can we work with?

We can really work with any number of keywords, however, in order to have a successful campaign, it is best to focus on 2 main targets, and then have a handful of secondary terms. A typical promotion may include between 6-10 keywords for us to work with. In cases where clients wish to target large numbers of keywords, this may have in impact on price as well as the overall effectiveness of the campaign.

I want to underscore the importance of focusing on a limited number of keywords. For example, today when I typed in the keywords "search engine placement", StepForth can be found on the first page of Google at the ninth position, and as well for Yahoo, on the first page at the fourth listing.

Q - What does your firm do to get the key search engine spiders to come to the site regularly to pick up any changes?

SEO's and webmasters have very little they can do to influence when a SE spider will visit their site. The best way to encourage regular spider visits is to have established back links pointing to the website. If a site has not been indexed we will submit the site, a maximum of once to the major search engines. Removal of tags such of the "meta revisit-after" tag also encourage more regular visits.

Q - Will you research the SEO firm I am currently using? What are your thoughts on the quality of service they are providing to me?

At StepForth we do not comment directly on the quality of services provide by other SEO companies. StepForth does differ from other SEO companies in that we have strong SEO Ethics and feel our quality of service is above that of our competitors. You can view our code of ethics at http://stepforth.com/company/ethics.html

Q - Do you believe their assertion that they have a "direct feed" to some of the search engines?

We do not believe that they have a "direct feed" to the SE's. Google itself states this on their SEO page at http://www.google.com/webmasters/seo.html under their "No one can guarantee a #1 ranking on Google." subheading near the top of the page.

Q - I have been told that Google has not performed a major update since June. It is possible on the next 'Google dance' my site may have a lower PR before it goes up again with added links and indexing.

Yes.


I WANT TO HEAR FROM YOU
This weekly feature is an opportunity to have an informative interactive column. You can email me at bill@stepforth.com and send along any particular questions, comments, feedback, tips or ideas.

The Net Reality:
A funny thing happened on the way to the edge of outer space today...

SpaceShipOneThe team sponsored by former Microsoft executive Paul Allen took one big leap towards winning the $10Million dollar X-Prize for the first civilian vehicle to exit the atmosphere twice in a month.

For the second time, the small air-craft designed by legendary plane maker Burt Rutan flew above the atmosphere, on the edge of outer space. In early June, a successful flight took pilot Mike Melvill to just over 100km, making him the first civilian awarded astronaut wings by the Federal Aviation Administration.

There was a frightening moment just before Melvill left the atmosphere when Spaceship One performed an unexpected roll-over. Melvill was able to correct the fight and continue into space for just over one minute. Melvill made the flight with a ballast weighted to simulate two passengers. Amongst the ballast was four pine tree seedlings which were presented as a living keepsake to project sponsor Paul Allen.



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