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Wednesday, September 22nd, 2004

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Highlights of the Week:
Paid Contextual Advertising Driving Search Towards Personalization

As noted in my previous two columns, the Internet is in the midst of another technological revolution, the effect of which will change the ways we will access information and entertainment. Innovation on many core technologies has changed the online marketing environment and the ways commercial information is offered to us. Paid placement based on keyword targeting is a rudimentary example and is currently a major force driving decisions in the industry. The two most successful paid-placement/contextual-delivery programs, Adwords and Overture have been joined by dozens of smaller paid-placement/contextual-delivery engines such as E-Spotting, FindWhat, and Kanoodle. With a market that appears to be growing exponentially, the business potential of providing truly guaranteed listings is enormous. Effectively managing paid marketing efforts is important and tailoring advertising campaigns to maximize revenues will be an artful science.

Paid-Placement/Content-Delivery
Like most great business ideas, the concept of contextual-advertising is simple. When search engine users type in keywords related to a product or service, paid-advertising appears above and beside the non-paid listings. Advertisers bid for placement under specific keywords and phrases based on the amount of money they are willing to spend per click, with the best placements going to the highest bidders. These ads are displayed on the major search engines and distributed through millions of partner sites across the web. Partner sites might include online newspapers, other search engines, Internet Service Providers, and increasingly, privately owned web sites. Distribution of paid, contextual advertising has become a strong secondary income for many webmasters. The next time you find yourself surfing the web, be on the look-out for examples of paid-advertising on non-search related pages and try to figure out which keywords triggered the appearance of the ads. Webmasters interested in gaining a secondary income should check out and compare programs offered by the various search tools. Advertisers should think about exploiting the power of these growing distribution channels.

There are many ways to tailor ads and advertising campaigns to maximize income and minimize costs. Like many other SEOs, StepForth’s Senior SEO, Scott van Achte has developed several writing methods and combinations of different programs to bring better than expected results to his clients. By understanding the working environment and the various options available under each program, Scott has helped several clients find visitors and sales from sources they would never have considered open to them before, such as the New York Times which displays Google Adwords. Knowing that ads appear against articles in the NYTimes (and hundreds of other major newspapers) based on keywords found in the news-content allows Scott to target a huge market that was previously unavailable to most small businesses. There is a definite trick to writing ad-copy that is general enough to appear in many places yet specific enough to target the most effective audience.

Personalizing Results
There have been recent articles stating that contextual advertising is beginning to flat-line. Speculation that the sector is starting to dry up is more likely an indicator that a new twist or innovation on content delivery is necessary than it is that advertisers have gone sour on the concept. It is a short step from keyword targeted advertising to content delivered based on information gathered about your personal preferences. Think about the use of your credit cards, bank-cards, customer loyalty cards (such as air miles or supermarket discount clubs), magazine subscriptions, and your other public interactions. You already know that a great deal of personal information is tracked and recorded. Now, think about your behaviors on the Internet. Did you know you are being watched?

Are YOU being monitored?In one way or another, each of us is being electronically monitored while using the Internet. I have a G-Mail account which displays advertising based on keywords found in the text of emails I receive. I noticed that different ads might display each time I open a specific message. I also have a number of super-handy toolbars installed on my computer. I use them for almost instant reference to tons of information about web sites and search engines. The price of my usage is my allowance for the makers to monitor my behaviors while online. The information I feed back to them determines to some degree the information fed to me during searches. For example, Lycos knows I am Canadian. For some reason, it will only allow me to see Lycos.CA and not Lycos.Com. I find this annoying. The results shown at Lycos.CA are not always the same as seen at Lycos.Com. Google also knows I live in Canada and would automatically send me to Google.CA if I hadn’t previously clicked the "Go to Google.Com" link at Google.CA. As the search engines collect information about me, they begin to form a profile of me. The most blatant profiling is currently found at A9.com (see our A9 article). Soon, I suspect I will see advertising directed from my region. I also expect to see advertising that reflects topics of many of the sites I commonly visit, with the sad exception of hockey related advertising which is likely going to be on hold for a while.

Now, if you were an SEO or an advertiser, what would you do with the knowledge that advertising is being directed to specific persons based on basic personal information? Speaking to a search engine placement firm might be a good start. Incorporating geographic targeting in ad-copy and campaign planning was complicated enough for SEOs. Now we need to start thinking about lifestyle-copy, regional-copy and other general identifiers that might produce personalized hits. The upside to the complexity is that personalized targeting should result in stronger revenues at lower long-term advertising costs. After all, personal targeting of paid advertising is getting stronger and much more sophisticated.

 

Jim Hedger, SEO Emeritus
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Major Player Updates

Should Google Be Controlled by Government?
As Google has grown and created offices around the world it has not only spread its reach but unexpectedly produced regional limitations in its search results. In order to meet the letter of the local law Google has, in some cases, been forced to block websites. In countries such as France and Germany the number has been as high as 100 known web sites blocked. Now this filtering is entirely regional and does not affect searches from other regions but what does it say about the Net? Obviously every person feels there are countless web sites that should be banned but those feelings are likely to differ for the individual. I don't know about you but the idea that government now has say in what I can find online is extremely disturbing. At what point do we consider freedom of speech truly sacrosanct?

Here is an article from TechNewsWorld that goes into more detail on this subject, I hope you find this subject as interesting as I did.

by Ross Dunn, CEO

Google Germany wins Adwords Trademark Fight by the Register
"Google has won the first stage of its legal battle to defend itself against accusations of trademark infringement. A court in Germany has ruled against Metaspinner Media, which was seeking to stop the search engine from selling adverts relating to its trademarks." See the rest of the story here.

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The Net Reality: Bloggers call Dan, News at 11

When penning a story about the president of the United States, one should be certain they have their facts straight. If not, one can be reasonably certain a growing legion of amateur journalists and sleuths will straighten them out for you. Some of the staff at CBS news show, 60-minutes found their unfortunate 15-minutes of fame this week when dozens of conservative bloggers posted writings challenging the veracity of documents regarding the president’s National Guard records. Acting as Wired magazine describes as, “…a vast, ad-hoc quality-control department, reflecting the entire political spectrum”, bloggers are putting the heat to journalists by questioning every facet of articles and issues.

Our unceasing bid to ferret out the truth on any given issue has coupled with our sudden ability to mass-communicate at the push of a button. Technology has given rise to a force that might bring about an almost instant change in the way news is gathered and reported.



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