SEO
News From StepForth Search Engine Placement Inc.
Wednesday, June 9th, 2004
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| Highlights
of the Week: How Does One Play Smart with the
Big Three? Ask Jeeves... |
| Ask Jeeves
is in a class all to themselves, literally. As the only truly
independent algorithmic search engine driving more than 5%
of search traffic, Ask Jeeves is in a unique position. While
they are not playing in the same league as the Big-Three
(Google,
Yahoo and MSN), they are competing on the same field. In
order to compete with the Big-Three, Ask.Com has made several
intelligent
moves, the most recent being their entrance into the world
of Desktop search and a filing
with the Securities Exchange Commission that will allow them
to raise about $400-Million through a special
"shelf" stock issuance.
Desktop Search Function
Earlier today, Ask.Com announced the acquisition
of San Jose based start-up Tukaroo. In January of this year,
Tukaroo released a desktop based search function that can
find information stored on a computer hard-drive, a corporate
Intranet, a Local Area Network, or the Internet in milliseconds.
The acquisition is obviously aimed to compete with Microsoft's
pending O/S "Longhorn" and Google's soon to be released
desktop search application known as "Puffin".
In a January
article published in the science journal RedNova,
Tukaroo's VP of Marketing, Douglas
Cheline claimed, "This novel software from
Tukaroo will revolutionize the way user's access information
in the
digital world. The world of hard drives, local area networks,
and the Internet!" While Mr. Cheline may be over-optimistic
in his assessment of how Tukaroo software will alter
the habits
of searchers, the software will effect the habits of Ask
Jeeves users and may provide a stepping-stone into
the realm of the
Big-Three.
Tukaroo is said to have features that emulate
different aspects of Google, Yahoo and MSN's services. The
most interesting of these services, (aside from the elimination
of browser-based searching), is a contextual-advertising concept
called "Smart-Ads™". With this feature, Ask
Jeeves users will be served information on unique products
and services based on the keyword phrase entered in the search
window. Another interesting feature is the ability to structure
results dynamically, basically allowing searchers to dictate
how relevant information is displayed when searches are conducted.
This purchase gives Ask Jeeves a leg-up on
their competition. Microsoft is said to be at least 18-months
away from the Longhorn release date and Google has not yet
released its beta version of Puffin. Yahoo has recently signed
a deal with email application provider Plaxo that will assist
in keyword searching one's emails however, Plaxo's application
is dependant on an email program and does not put Yahoo search
on a computer's desktop. Of all the major search engines,
Ask Jeeves may be the first to offer a fully functional desktop
based search feature.
Taking Stock in Jeeves
In another move this week, Ask.Com filed a Form S-3 with the
SEC which will allow them to raise approximately $400-Million
though a public offering of its common stock, preferred stock,
depositary shares, debt securities and warrants. According
to the text of the filing, Ask.Com will use the money, "...for
general corporate purposes, working capital and capital expenditures.
We may also use the proceeds to fund acquisitions of technologies
or businesses or to obtain the right to use additional technologies.
However, we currently have no commitments or agreements for
any specific acquisitions or investments. We may also use
the proceeds to purchase or redeem our outstanding securities."
In other words, Ask Jeeves is committed to
competing with the Big-Three in the search engine market.
With these two recent moves, Ask Jeeves appears to be in a
better "actual" position than its larger rivals.
It is independent and has been flying (for the most part),
under the radar for several years. Ask Jeeves is one of the
best-branded search tools with the P. J. Wodehouse butler,
Jeeves quietly resurfacing from his retirement in the past
few months. Lastly and most importantly, when it came time
to roll-out innovation in order to keep up with the direction
the industry appears to be heading, Ask Jeeves is most likely
going to get there first. With a bit of luck, the Big-Three
may have to admit a fourth property to their exclusive club.
This time, the butler won't be using the servant's entrance.
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Important ©Copyright Note: readers are welcome to republish the content from StepForth Weekly newsletters
but we do require credit in the format that follows: "Article by <author>, StepForth Search Engine Placement Inc." |
|
Major
Player Updates: Google - Trouble on the Horizon
(with a capital T) |
Google
has two major legal problems plaguing them this month. If I was
Google's lead lawyer, I would approach the administration
with a simple question... Do you want the good news or the bad
news first? The good news is that their first problem is not nearly
as
damaging as their second problem. That's about where the good news
stops.
Google, which has been in a SEC mandated "quite period"
ahead of its pending IPO is being sued by a few large corporations
for trademark infringement over its policy of allowing AdWords
advertisers
to bid on keywords containing the name of a competing company.
For example, if Royal Tissue wanted to advertise their facial
tissues,
they could bid on the keyword "Kleenex", which is a registered
trademark of the Kimberly-Clark Corporation. The same can be said
for Geico, the auto insurance company owned by Warren Buffet's
holding firm, Birkshire Hathaway. The major difference is that
while the
word "Kleenex" is almost synonymous with facial tissues,
the word "Geico" is not necessarily synonymous with
auto insurance. Nevertheless, both Google and Overture sold use
of the
word as a keyword to rival insurance companies. Now Geico is suing
both search tools. Both Google and Overture (a division of Yahoo)
make the vast majority of their revenues on the sale of paid-placement
advertising. If Geico is successful in their suit, both Google
and
Overture will be forced to limit the scope of keywords websites
can be advertised under.
The second suit on Google's horizon is much more threatening and
may make their IPO even riskier than it already appears to be. Overture
is suing Google for infringing on their patented method of selling
advertising based on bidding on keyword phrases. This practice is
the basis of how Google's main revenue generator, AdWords works.
The suit, which was filed in April 2002 revolves around a patent
filed in the spring of 1999 by GoTo.Com (Overture's original name)
for a, "system and method for influencing a position on a search
result list.'' The patent application details both the auction-bid
system for determining placements, and the ability of advertisers
to alter their bids and ads via a web-browser. The full patent was
awarded by the US Patent office on July 31, 2001. About seven months
later, in February of 2002, Google unveils AdWords. Flash ahead
to today and we see that AdWords provides the major revenue source
for Google, accounting for over 80% of income last year. Trouble...
...That's trouble with a capital T, which rhymes with P and that
stands for Patent.
(with apologies to Meredith Willson, author of The
Music Man)
|
| PPC
Tips: Don't get scammed when buying links |
Links have been a factor in ranking well in the
SERPs for a long time now, but recently they have become much more
important, especially when seeking high rankings on Google. Because
of this, incoming links have turned into a hot commodity, especially
from high PageRank sites.
For a while now websites have been offering paid run-of-site links,
the higher the PR, the higher the cost. But now some webmasters
may have found a way to essentially steal or borrow PageRank, giving
the illusion that their site is much more powerful in order to drive
up advertising costs. If you are thinking of purchasing site wide
links, this is something of importance to watch out for.
How do they steal PageRank?
The scammer starts off by registering a new domain and placing a
301 permanent redirect to a site with a high PageRank. After Google
does its next link and PageRank update, the inbound links and PageRank
are applied to the scammer’s site. Once Google has applied
the ‘stolen’ PageRank and link counts to the fraudulent
site, the Webmaster quickly removes the redirect and posts his or
her site in its place leaving the impression of link popularity
and PR.
Individuals looking to purchase site wide links see the high PR
and make the purchase. Once Google does its next update the scammers
site PR and Link counts drop back to 0, exposing to the advertiser
that they have wasted their money. By this time the Webmaster is
likely nowhere to be found.
How can you tell if the site is a fraud?
There are a few ways to check to see if a sites PageRank is stolen.
- Check the internal pages. If the index page has a PageRank of
8, and the internals have no PageRank, there is a good chance
that something is up.
- Do a back link check on the suspect site, and closely look at
a few of the pages that show up. If you can’t find any links
pointing it, this brings up another flag.
- Perform a WHOIS and check the registration date for the domain.
It is highly unlikely that a new site would have a high PageRank.
If the site is less than a year old and has a PageRank of 8, this
may raise some flags.
- Be weary of webmasters contacting you with sales pitches, in
most cases sites offering link spots for sale will not solicit.
If you are careful and take the time to make a few simple checks
you can ensure that you won't be scammed by these fraudulent sites.
I would suspect that Google will realize that this is happening
and take action against it relatively quickly, but until then
it
is always best to be careful. If you have a bad feeling about a
website's credibility, then it is probably best to pass it by
and
move on.
As scams come and go, there are always new ones just around the
corner, so it’s best to take the time and make a few checks
before jumping into anything.
Check
out the discussion at Jim World about this very topic
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by Scott Van Achte |
Not to Miss! Software Feature |
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| In the Client Spotlight
this Week: American General Contracting
- Amgencon.Com |
One of the absolute joys of this job is virtually meeting some
of the nicest people and new StepForth client Ron McIlnay is one
of them. Ron is a formerly retired mechanical and electronics engineer
living in western Washington State who runs a home-based consulting
business specializing in electronics. From PCB
design, materials
and process to manufacturability
consulting, Ron brings decades of experience and integrity to
every job.
Ron's website, www.amgencon.com presents a lengthy list of his
expertise and personal accomplishments. If you are in the design
or pre-manufacturing process, or are looking to improve your current
products, a quick visit with Ron McIlnay might save your company
time, money and headaches.
|
| Weekly
Quick Tip: "Enhance" Your Traffic
- Even More |
In last weeks article I covered some of the
benefits of bidding on the secondary Pay-Per-Click (PPC) search
engines. The main two benefits on this are lower cost-per-clicks
and based on this, the ability to test keyword bids and their
value relatively inexpensively before undergoing a PPC campaign
on one of the larger PPC venues such as Overture and Google
AdWords. If you didn't read last weeks article and are interested
in promoting your website through the PPC engines it is recommended
reading and can be found online at http://news.stepforth.com/2004-news/Jun02-04.html.
This week we will be getting a bit further into the nuts-and-bolts
of the process of setting up a PPC account through Enhance
Interactive, tactics for bidding on keywords and the tools
provided to do so accurately. Basically we will be getting
into some of the tactics we use at StepForth to maximize the
Return On Investment (ROI) of our clients PPC dollars.
Let’s begin with the signup process. When you visit
their signup
page you will notice two things. One, they are offering
a $10 credit on account when you signup. This further "enhances"
your ability to see a good ROI at the very least from you
initial bidding. Secondly, you will be given the option to
either do your own keyword/bid management or you can opt
to manage this yourself.
Personally I opted to manage my own account, as I wanted
to get the full experience. As I'm not in the habit of giving
advice when I'm not sure of the facts I will hesitate to
tell
you which route you should go however I will note that you
can upgrade your account at any time and thus, you may at
least want to give it a shot on your own and if it ends up
being more work that you want to undertake you can upgrade
and have them manage your account for you. Alternatively
you
can have StepForth manage your PPC accounts in conjunction
with your natural search engine placement campaign.
Once you’ve signed up you will have the opportunity
to set up your bids. This is the part where tactics are extremely
important and you have to remember that the goal here is to
make the most money possible, not necessarily beat out your
competition for the number one spot. I’ll give examples
of when you will want to take this into account further in
this article.
When you go to the "Add Keywords" menu it will
provide you with a simple interface (thank you Enhance). The
interface looks like:

You simply add the keyword phrase you would
like to bid on, the URL you would like that phrase to point
to, the domain, the title you would like displayed and the
description. The Keyword Suggestion Tool allows you to type
in a single keyword (let's choose "hosting" to stick
with last weeks example) and will produce a list of all the
various searches across their network and partners for those
phrases in order of the number of searches. For example, the
top set of results for the single keyword "hosting"
produces the following:
Keyword
Suggestions: |
|
| adult
hosting |
Add |
More |
| Adult
web hosting |
Add |
More |
| affordable
web hosting |
Add |
More |
| asp
hosting |
Add |
More |
| banner
hosting |
Add |
More |
| best
web hosting |
Add |
More |
| business
hosting |
Add |
More |
| business
web hosting |
Add |
More |
| cheap
hosting |
Add |
More |
| cheap
reseller hosting |
Add |
More |
This simple tool also allows you to easily add keyword phrases
and also allows you to "dig" further into a phrase
with the "More" button.
One you have chosen a keyword to add you will click the "Add"
button below the main "Add Keywords" interface.
It will then take you to a screen the will allow you to make
final changes to the title, description and also which displays
the top three bid and will allow you to change your bid from
the default $0.03.
Now is the time to consider the tactical aspects of PPC bidding.
There are two fundamental rules that have to be considered:
1 – The higher your rankings the more clicks you will
get
2 – The goal is not to be #1, it is to make the most
of your advertising dollars.
If I am bidding on a generic phrase where #1 is bidding $0.33,
#2 is $0.08 and #3 is bidding $0.06 will I bid $0.34 to be
number one. Not likely on a generic phrase. Generic phrases
tend to lead to multiple clicks. What I mean by this is that
someone entering a generic phrase likely doesn’t know
exactly what they want and so they are going to look at a
few places. Rather than bidding $0.34 I would be much more
likely to bid $0.09 and be #2 at less than a third the cost
per click.
If the phrase was very targeted (a specific product name
for example) I would be far more likely to bid $0.34 for the
phrase as the searcher obviously knows exactly what they want
and are now just looking for a place to buy it and they may
not get down to the #2 position if they find it in the #1.
On the same tangent, you also have to consider the specific
ROI on a term. If it takes about 20 clicks to lead to one
sale for your product and your profit for a sale after all
is said and done is $5 then you have to be very careful how
high you bid. Making the sale is NOT the end-all-be-all goal;
it is maximizing your ROI. If the bids get to high don’t
let your ego get in the way and make you bid even higher,
drop the term and look for additional terms with lower cost-per-clicks.
In the past two articles I have focused very strongly on
Enhance Interactive and their PPC engine. This is based on
the fact that I have used them and been impressed with their
interface, the ROI I’ve realized, and also the support
from their staff in answering my questions (even when they
didn’t know I was writing an article on them). There
are many other secondary PPC engines out there that can produce
some great results as well. Recently I’ve started also
using:
This is not a complete list of all the PPC engines out there.
Currently there are hundreds of sites that will be happy to
display your website in their results for a fee. This is just
a list of some of the most popular and reputable.
If you know of or run other PPC engines that you think would
be of interest to StepForth readers please let us know about
it by emailing info@stepforth.com.
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| The
Net Reality: One Royal Pain in the ATM |
"I swear to you, it must have been a computer
error! The money is in my account."...
How many times do you get to hear that old line in a year? If
you are a landlord, collections agent, or bill collector, chances
are you hear it nearly as often as a school teacher hears, "I
swear the dog ate it..."
Starting last week and continuing into this week,
customers of the Royal Bank of Canada have lived through a financial
nightmare when a cascading computer error made mincemeat of transactions
and deposits from one end of the country to the other. Every direct
payroll deposit was lost. Many withdrawals from automated tellers
were noted twice. Money transfers were lost and entire accounts
were mis-balanced. The situation started during a routine systems
upgrade in Toronto and quickly spread across the bank's massive
network causing absolute chaos when cheques and deposits bounced
from Halifax to Victoria and back again. Royal Bank IT departments
across the country worked 24/7 trying to restore the system and,
in most cases they have been successful. Accounts are back online
and transactions are being properly recorded again.
For a week nearly 1/6 of Canadian bank account holders
were held in limbo due to a computer error. Imagine if it happened
around Christmas.
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If you have any questions please
do not hesitate to call the StepForth staff:
Toll-Free: 1-877-385-5526 | Local: 385-1190
http://www.stepforth.com
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