| As a business
sector, the world of search is changing. Last week I wrote
a piece about how Google has less decision making power than
users might think as the company finds itself in a business
environment that is being molded by factors outside their
corporate control. The bottom line in any enterprise, regardless
of the social mission associated with that enterprise is survival.
In the business world, survival necessitates making money.
Saying one needs to make money is a lot easier than actually
making that money. Being a leader in any field does not necessarily
equate to turning a profit as evidenced by the dead or dying
brands Lycos, Alta Vista and Infoseek. Each of these search
tools provided their users with good, relevant information
but none of them could survive on their own. Each has been
gobbled up by a bigger player and eventually killed or put
on the "death-watch" list.
Over the years, there
have been a number of ways search engine businesses have sought
to meet the bottom line. One way was through the sale of banner
advertising slots. Another is through submission fees to directories
such as the $299 Yahoo continues to charge to be listed in
their all-but-unused directory. A third method of making money
was to distribute search results to other search tools by
providing access to the central search database. This method
is what made Google the most dominant player in the industry
over the past two years and what made Inktomi so interesting
to Yahoo last year. There are inherent problems in each of
these three revenue generators, the greatest of which is that
not one of them can generate enough revenue to keep a search
engine company in the black in the current business environment.
A feature of the current business environment
is the mass acceptance of the Web as a business and social
information tool. Much like television became the defining
medium of the four decades following WWII, the Internet has
become the defining medium of the 90's and 2K's and the growth
of the search industry is being driven by advertising. The
only tried and true business model for search engines is to
treat webmasters as advertisers and somehow charge them for
the privilege of a listing. This is being done mainly in three
ways, Paid-Placement, Contextual Distribution, and Paid-Inclusion.
In the case of Yahoo, a combination of the paid-placement
and paid-inclusion is being tested but free listings are still
possible to achieve. Paid advertisements are the revenue generators
but search engine users continue to prefer the regular, "Organic"
listings.
Organic Listings are the
loss-leaders of the search engine industry. Although all the
smaller search tools require payment for inclusion in their
databases, both Google and Yahoo continue to provide listings
for any website for free. Organic listings are seen below
the "Featured or Sponsored sites" and are the results
generally clicked on first. While it is very difficult to
manipulate these listings, a good SEO can usually get their
client's site placed in the Top10 with a concentrated campaign.
Repeated surveys of search engine users confirm that Organic
listings are the most trusted listings. While search engine
users trust these listings, and a good SEO can generally get
placement in an advantageous spot, many website owners choose
a campaign based on organic listings and paid advertising
in order to guarantee they will be found easily and quickly
by searchers.
Paid-Inclusion is the simplest
of the three revenue generators. This term means a webmaster
pays the search tool to be included in its database of searched-sites.
The most relevant example of a paid-inclusion search tool
is Ask Jeeves/Teoma which charges $30 for the first page submitted
and $18 for subsequent pages. Paying for inclusion does not
guarantee your listing will be ranked well but it does provide
extra attention from search-spiders. None of the other remaining
MAJOR players have a pure paid-inclusion model though Yahoo's
Directory still charges $299 for a review and possible inclusion
in the Directory. Very few people actually use Yahoo's Directory
for search as Yahoo now has its own search engine.
Paid-Placement, (aka: Pay-per-Click),
is a bit more difficult to explain as there are several forms
of this model in use. There are two programs most people are
familiar with, Yahoo's
Overture and Google's
Adwords. Each program has its unique twist on paid-placement
but both work on a basic auction format in which advertisers
are invited to bid for clicks from specific keywords or phrases.
For instance, every time someone searches the keyword phrase
"Search
Engine Placement" and clicks the first link, it costs
the bidder top bidder $8.01 each time someone clicks their
link. The second place bidder is paying $8.00 per click and
the third is bidding $7.99. A similar bidding system is used
at AdWords though Google adds a number of other factors into
deciding which site gets placed where including frequency
of click-throughs, maximum daily spend indicated, etc... There
are several other paid-placement search tools out there including,
Enhance,
Find What,
Kanoodle,
and Brainfox.
The real power behind a paid-placement campaign is in the
distribution of the advertisement over several other sources.
Most paid-placement search tools have distribution deals with
other search entities. Viewers can generally see these listings
at the top of search engine results pages under headings such
as "Sponsored sites" or "Featured sites".
This leads into the newest revenue generator for the most
aggressive search tools, Contextual Distribution.
Contextual Distribution,
(aka: Contextual Advertising) is the distribution of paid-ads
to other search tools, websites and media outlets based on
keywords found in the text of these sources.
Google's
AdWords/AdSense program is the most successful of the
Contextual Distribution models. Through AdSense, webmasters
can sign-up with Google to have relevant AdWords advertisements
displayed on their sites. The advertisements appear based
on keywords and phrases found in the text the ad is placed
beside. Hundreds of online newspapers such as the New
York Times (subscription required)
and Canada's Globe
and Mail display Google AdWords advertisements as they
would normal print advertisements. Webmasters are given the
option of indicating approximately 200 URL's they would not
like to see displayed on their websites, allowing for the
culling of competitors' advertising. Google AdWords appear
at sites such as, AOL, Netscape, Ask Jeeves, The NY Times,
Seattle Times, Toronto Star, National Geographic, and literally
tens of thousands of other sites. AdWords has just introduced
a new feature that allows advertisers to purchase much larger
ads, some as large as banners ads.
Yahoo's
Overture also offers a form of contextual distribution
through its Content
Match system. Content Match works much the same way AdWords
does however the distribution is slightly smaller than Google's.
Early in their history, Overture started to corner the distribution
market at other major search engines including, Alta Vista,
Excite, MSN, Sympatico, and Yahoo but it also provides advertising
opportunities at major news outlets such as CNN and Knight
Ridder News.
It should be noted that most paid-placement
programs contain some form of contextual distribution though
Google and Yahoo/Overture tend to have the biggest outlets
in North America already under their banners. This fact may
change in the future as the search engine world is evolving
very quickly and most partnerships and alliances are drawn
up to cover 12 - 18 month periods.
Since the placement of advertisements is
factored using an algorithmic formula, sometimes even though
a part of the context of the story might fit the advertiser's
product, the advertisement may not belong beside that exact
story. A morbid example of this happened about a year ago
in the NYTimes when the paper ran a story about a series of
murders in New York. The murderer hid victims' body parts
in suitcases around the city. Beside the story was an advertisement
for the world's best known maker of luggage and suitcases.
Yahoo SiteMatch
Yahoo is trying to combine paid-inclusion with a bid-per-click
system through their SiteMatch program. There is a great deal
of information to explain about SiteMatch. A full article
on SiteMatch can be found
here. As of today, we are holding off paying for inclusion
at Yahoo because Yahoo's spider, (SLURP) continues to find
sites by following links from other sites much like Google's
spider (GOOGLE-BOT) does. Thus far, we've had great success
with client sites at the "new" Yahoo and until this
experience changes, we will continue to recommend against
the paid fees.
Strategies for mixing Paid and Organic
Listings
It is often advantageous to mix and match paid and organic
listings for a number of reasons. The most important facet
of online advertising is visibility. With over 10Billion websites
online and almost 7Billion in the databases of Google and
Yahoo, having your site seen amongst the crowd is extremely
important. By working with a professional SEO, you can develop
a strategy that maximizes the power of contextual distribution
while working towards achieving Top10 placements. While waiting
for the placements to arrive, it is likely wise to advertise
with both Google and Yahoo/Overture in order to get immediate
exposure, especially in the Featured or Sponsored Sites sections
found at the top of most search engine results pages. Another
excellent feature of both Yahoo/Overture and Google AdWords
is the allowance to select specific landing pages so you can
direct traffic to an internal page as opposed to the INDEX
page which is most likely to get listings in the Organic results.
It generally takes 4 - 6 weeks to see the
full effect of a good SEO campaign in Yahoo and Google's Organic
listings. That 4 - 6 weeks is a good time to take advantage
of paid-advertising options and the massive distribution they
offer.
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