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StepForth Search Engine Placement and OptimizationNews From StepForth Search Engine Placement Inc.
Wednesday, February 25th, 2004

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Highlights of the Week: New Trends in Search Engines and SEO

The past year has been one of major transition in the search engine industry. Changes to the landscape have been enormous with mergers, acquisitions, and the easing of several formerly big-players out of the sector or, in the case of AltaVista, Lycos and LookSmart, into the minor leagues. We’ve seen new technologies and revenue models being tested by search firms, along with fresh promises of personalized ad-delivery through contextual placement. While there is no end in sight for changes in this evolving medium, this is a good time to examine the impact of such upheaval on the state of website marketing and search engine placement.

The biggest recent shift in the industry is the steady erosion of Google’s dominance over the past eight months. In mid-July, the SEO community started to notice subtle changes in Google’s ranking algorithm. At that time, Google had an absolute lock on the search engine world with some form of involvement in over 76% of all searches conducted globally. By the time Google released its infamous “Florida Update” in mid-November, Google’s lock-hold was slipping. At that time, Google was the main listings provider for a host of Internet properties including the gigantic search-portal Yahoo!. That changed recently when Yahoo discontinued their relationship with Google in place of their in-house database, Inktomi. With the loss of distribution through Yahoo!, Google now fuels approximately 48% of all search traffic, with the bulk of the remainder split between Yahoo and MSN, both of which are currently fed by Inktomi. (Please note: Yahoo will be moving away from Inktomi in mid-April in favour of their own paid-inclusion database.) While Google continues to enjoy a higher viewership than any other search tool, it has lost a great deal of distribution power since being dumped by Yahoo!. The bottom line here is that there are now three major search engines as opposed to just one and SEO strategies need to change to meet the new environment. Last year, clients were strictly concerned with Google rankings, knowing full well that good Google rankings were a sure-fire ticket into Yahoo. SEO-Reaction: This year, SEOs will need to concentrate on a mixture of strong-keyword enriched copy in order to please Inktomi, along with a well thought-out link-building campaign to please Google. The re-emergence of Yahoo and MSN as serious players in the search industry is beneficial to advertisers and webmasters as competition and the corresponding increase in consumer choices tend to produce better products and services in the long run.

Bigger, Better, Undercut…
The validity of the truism about competition driving innovation and producing better products and innovations is demonstrated by the number of new services and innovations introduced over the past twelve months. Search is becoming far more technical and, in many ways, far more specific. Localization and personalization are two of the new common buzzwords in Internet marketing. Localized search results promise increased relevance to the searcher by delivering search results from sources within a reasonable traveling distance such as a postal/zip-code or telephone area-code. Personalized search results promise listings based on specific interests or behaviours of the individual searcher, or the computer used to conduct the search. An early example of a search tool designed to deliver personalized Eurekstersearch results is Eurekster. Eurekster bases it’s results on two major factors. The first is the user’s personal behaviour. The second is the behaviour of friends and others belonging to a social or work grouping. The basic idea is that groups share common interests. Weighing a search-query by those interests may produce better, more personalized search results. SEO-Reaction: In order to adapt to these two innovations, website marketers and SEOs will need to add highly specific elements to a client’s website such as geo-specific metatags and text, and corporate identifying information such as full street addresses and telephone numbers. Website marketers will also need to add features to websites making them more useful to individual searchers such as newsletters, local-promotions and blogs to make their site relevant to specific users in order to present a level of personalized attention that will keep viewers coming back, or at least keep the client’s website in the minds of search engine users.

The big three are using these and other features to try to undercut each other’s level of service offerings, including blogging, news aggregators, email and instant-messaging, and a whole host of tool-bars. It is only a matter of time until someone introduces a new technology or search tool that “re-invents” the way we relate to information retrieval. Both IBM and MSN are developing deep-crawling spiders that will certainly expand the scope of search. IBM is developing the Webfountain tool and MSN is slated to release its new search tool based on the coming Longhorn operating system. These tools will include Excel sheets, Word docs, emails, and other documents found on a hard drive that a user has viewed, in search results for that specific user.

Evolution or Bust
Over the past three years, search engine marketing has become the fastest growing advertising medium in the world. New SEO firms are emerging and established SEO firms, like StepForth are growing rapidly. Website owners and webmasters are advised to shop around before choosing an Internet marketing provider. Check out several SEO websites and compare service offerings. Ask serious questions and don’t be afraid to challenge an SEO’s knowledge of the environment. With change comes confusion and we are noting a number of new firms playing on that confusion in order to see short-term gains. A new company in our area will take $200 from clients in order to add their URL to an automated submitter. As difficult as it may be to believe, there are still millions who fall for that old, “better living through automation” argument. Another pitfall to watch out for is hiring a company that is not prepared to evolve their services to meet new technical innovations. As the search world changes, good, honest SEOs are prepared to adapt and tell their clients exactly how that evolution will take place and why.

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Major Player Updates

Latest Statistics Shows that Search Engines Are More Popular than Ever
Just when you thought that search engines couldn't get any more popular! January's Nielsen/NetRatings Internet report showed that search engines reached an unprecedented 114.5 million unique visitors or 39 percent of the U.S.A population.

Nielsen//NetRatingsThe report also outlined January's top five search properties which highlights just how quickly the gap between Google and Yahoo! could diminish in months to come: Google (59 million visitors), Yahoo! Search (46 million), MSN Search (45 million), AOL Search (23 million), and Ask Jeeves (13 million).

According to the report, online shopping this 2003 holiday season presented a wider gap of use among the top search properties: 36% used Google to shop, 25% used Yahoo! Search, 14% used MSN, and only 5% shopped on AOL and Ask Jeeves.

The summary? As of this report Google was still firey hot for both online shoppers and the casual searcher but the report shows that Yahoo! has a fighting chance to take a major bite out of Google's market share over the next year. Unless something absolutely mind blowing occurs at Google over the next year, I expect Yahoo! will be neck and neck with Google by the next shopping season.


Ask Jeeves is Getting More Relevant as it Slowly Releases New Advances
It seems that the Ask empire has been quietly innovating while the search engine world focused on the ever public battle between the top 3 search properties. Recently Ask launched "Smart Search" which VP Jim Lanzone noted as "more of an ideology than a brand name". Smart Search has been implemented to improve the natural-language processing that Ask Jeeves made its name on since its inception. In fact, our informal research at StepForth points to a very admirable job on their part. Type in just about any question into the Ask search field and you will more often than not (finally) get a highly relevant answer. There was a time where the results were simply bunk for any reasonably technical question, however, it appears that Smart Search was an incredibly worthwhile endeavor. Does this mean that Ask will become a going concern again? In a world where high relevancy rules they certainly would but it is anyone's guess if they are up to the task of siphoning Google's or Yahoo!'s market share that is so heavily based on user habit.

Pay-Per-Click Tip: First Place is Not Always the Most Cost Effective Placement

In the battle for search engine placement across all organic listings, that golden spot of number one is top priority, and for good reason. That may not hold true in the realm of pay per click advertising. What many people may not know, is that the number one spot, although it typically grabs the highest click through’s, may not always be the most cost effective. Here’s why.

If you are running an ad campaign with limited funds, chances are you will max out your daily budget regardless of where you sit in the top 3, or even top 5 for that matter. It really makes little sense to pay a dollar a click for top spot if you are able to pay 50 cents for number 3.

Lets say you have a 10-dollar a day budget, currently sit in number one spot, and max your budget every day. You’re paying a dollar a click and getting 10 clicks a day. Wouldn’t it make sense to drop your max cost per click to 50 cents, drop to position 3, and generate 20 clicks per day instead? In my opinion it’s a no brainer. If you can increase your traffic while decreasing your spending, that seems to me to be the way to go.

One thing to remember though, regardless of the PPC engine you are using, in most cases the top few positions are distributed across a variety of network sites. Make sure you know which positions will be distributed and stay within them.

Please keep in mind that this example is for illustrative purposes only and will not apply to all ad campaigns or keywords, and typically will work best for those on limited budgets, but this is definitely something to think about when selecting your max CPC.

Ask Yourself A Question...
In the Client Spotlight this Week: Inns En Route - Inns of Spain

Spain is the home of art, culture and history. Spain is the birthplace of Pablo Picasso and Salvador Dali, home to some of the most innovative architecture ever built, and an ancient nation steeped in romantic tradition. StepForth clients, Inns of Spain represent over 140 interesting small Spanish Hotels and Inns, with tons of character, throughout mainland Spain and the islands. These inns include converted monasteries, Asturian farmhouses, Galician pazos, historic castles, Andalusian cortijos, simple country inns and some elegant town and city hotels. Some of these delightful inns are in the Canary Islands and Ballearic Islands.

The charm, warmth and good service at these Inns of Spain is unparalleled: most are independently-owned and often family operated, and they are conveniently located for touring itineraries of Spain and the islands.

Weekly Quick Tip: Marketing in Discussion Forums

When you’re working with a limited budget and need to increase your visibility with minimal expense, then forums are a great place to start. The effect of posting information and opinions on forums are two-fold:

When you post to forums you are posting information to a targeted readership that is interested in the forum topic. Provided that you have chosen a forum related to the topic of your website you are, in posting interesting and insightful information, promoting your own knowledge of the area and people are likely to visit your website based on this.

An additional benefit to forum posting is that you will generally have the opportunity to add your website address to your signature. This acts as a beneficial link to your website given that it is from an entirely related site. This will count as a quality link to your website and help to improve your link popularity on the search engines.

While forum posting can be a time consuming process, especially in the beginning while you are having to set up accounts, create your profile, etc. it is one of the best of the zero cost (other than time) marketing tactics.

To find forums related to your topic you can visit one of the major search engines and enter your keyword along with the word “forum”. This should give you a good list to start from though in your travels you may find other quality forums to post to.

The Net Reality: Now that Apple is in the black, they cause Eminem to see red

Hip-Hop superstar Eminem is suing Apple for using one of his tracks without his permission. Claiming copyright infringement over an I-Pod ad that ran on MTV last summer which featured a young boy singing along to the Eminem hit, "Lose Yourself" on his I-Pod.

According to Eight Mile Style, Eminem's label, Eminem has never endorsed any product, but if he did it would be for in excess of $10million. Some reports had Apple CEO Steve Jobs on the phone with Eight Mile Style begging for them to reconsider their position. Eminem's response was to end negotiations with Apple and file the lawsuit.

Ironically, both businesses are based on innovating on top of ideas or samples from other creators. In Apple's case, the Graphical User Interface was "innovated" on technology produced by Xerox. In Eminem's case, samples of music created by other performers is often heard behind the vocal tracks.



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