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Wednesday, February 4th, 2004

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Highlights of the Week: Search Engine Wars: MSN + Google = Netscape

"Those who do not learn from history are doomed to repeat it." George Santayana (1863 - 1952)

The search engine war between Google and MSN is generating some nasty tactics reminiscent of the Microsoft vs. Netscape battle of the mid '90's. Those who remember that battle will recall the almost surgical methods used by Microsoft to all but destroy Netscape. Today, Netscape is a shell of its former self, kept in a dull corner of the Time Warner empire and denied the attention or funding it needs to reemerge as a viable entity in the browser market. Many will also remember the tactics used by Microsoft to destroy Netscape generated years of anti-trust litigation and almost led to the break-up of the world's richest corporation and largest software maker. At the end of the day of course, Microsoft got off with a wrist slap and the knowledge that the US Government will not kill a goose that lays golden eggs (and whose products run much of the national infrastructure). Microsoft is obviously feeling free to resort to some its old tricks and the search engine wars are about to go mainstream, possibly becoming public entertainment. Remember the film, Pirates of Silicone Valley? This script promises to be even more interesting.

Search is the fastest growing sector of the Internet and the advertising industry. Currently considered a $2 - 2.5Billion industry, industry experts expect search and search technology to generate over $8Billion per annum by 2007. As a yardstick to measure by, the logging industry in British Columbia is valued at approximately $5Billion per year. Search, in other words, is a serious global business that is projected to generate staggering revenues and growth over the next half-decade. That much money tends to generate a great deal of motivation.

According to yesterday's New York Times, Microsoft has officially turned its great eye on Google and is specifically targeting Google and its employees. Microsoft recruiters are said to be calling Google staff at home, telling them that MSN's new search tool will bury Google and that they had better defect north to Redmond Washington as soon as possible before their jobs and soon to be stock options are worthless. Executives from both companies were seen watching each other like hawks at last week's World Economic Forum in Davos Switzerland. Wherever a Google representative went, a MSN exec was steps behind, and vica versa. Meanwhile, back in the United States, Microsoft employees are examining Google patents looking for potential weaknesses to exploit. Microsoft is obviously playing for keeps and appears to be preparing to head off the inevitable legal battles that will stem from the introduction of Microsoft's new operating system, Longhorn, currently in development and scheduled for release early next year.

Longhorn and Search
Longhorn is the code-name for the new operating system from Microsoft. When it is released early next year, Longhorn is expected to change the way we relate to searching for information by integrating the function of search directly into the operating system itself. According to the hype, systems running Longhorn will treat any information ever viewed by machine-specific users as a searchable document. For example, if you receive an email regarding Blue Widgets, research Blue Widgets and write a review of Blue Widget products, you would have three documents consisting of 1 email, 1 website, and 1 Word doc. Two of the three information sources are stored on your hard-drive and one is stored on the web. All three are likely to be found through Longhorn's search function. By changing the parameters of search technology, Microsoft is laying heavy money on the safe bet that users will quickly become dependent on Longhorn's search tool. This is basically the same tactic used against Netscape when Internet Explorer was bundled into Windows95(v2.0) in 1996.

"You must learn from the mistakes of others. You can't possibly live long enough to make them all yourself." Sam Levenson (1911 - 1980)

Lessons for Google
Netscape was floored by the sudden switch of alliance in browser users and failed to adapt quickly enough. After being purchased at the height of the dot.com bubble by AOL, Netscape released it's infamous (and doomed) version 6.0 which was full of bugs and did not even approach the versatility of Internet Explorer. The rest is pretty much history for Netscape and opportunity for Microsoft. IE now holds over 92% of the browser market with Netscape scraping less than 4%. The same phenomena may happen with Google, especially after the the recent Florida algorithm update in November and the recent Austin update seen in late January. While Google watchers continue to speculate on the what's, where's and whys of Google's recent update, we all agree on at least one basic thing, Google is trying to create a better search tool in order to compete with MSN and Yahoo. Unfortunately for Google, the effect of the recent updates is highly reminiscent of Netscape v6.0, an obvious attempt to build a better mouse-trap that produced a product inferior to its predecessor.

"If history repeats itself, and the unexpected always happens, how incapable must man be of learning from experience." George Bernard Shaw (1856 - 1950)

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Major Player Updates: Yahoo Politics/Music :: Google Legal Battle Threatens SERPs

Yahoo has introduced two new interesting features. The first is an election primer for US voters faced with the need to know the most up to date information on issues, candidates and concerns. The new section known as Elections 2004 can be found at news.yahoo.com/elections. Searchers will find items such as op/ed pieces, editorials, cartoons and local issues stories. By entering their zip code, US searchers will be able to access information about local issues, candidates and current representatives.

Yahoo is also rumoured to be exploring its options around streaming audio downloads for music lovers. Likely modeled after Alta Vista's popularMP3/Audio search, Yahoo is betting that an online Jukebox music download service will offer it a competitive advantage over rivals MSN and AOL. Yahoo is also rumoured to be looking to acquire an already existing music download service with Musicmatch, Roxio and BuyMusic.Com mentioned as potential targets.


Google is being sued by American Blind and Wallpaper Factory Inc. for trademark infringement. The case, which was originally thought to only involve AdWords bids on terms associated with American Blind and Wallpaper Factory Inc., has now grown to cover the traditional (free) results produced by Google. According to EWeek, David Rammelt of Kelley Drye & Warren LLP, the Chicago based firm representing American Blind and Wallpaper Factory Inc. said, "Our concerns are not just limited to the paid, sponsored links. We are seeing competitors listed when our trademarks are being typed verbatim." Terms that concern Rammelt include, "American Blinds" and "American Blind". Oddly enough, the litigant appears in the Top10 under the keyword phrase "American Blind", just below sites dedicated to visually impaired Americans and Helen Keller.

Chances are, Google will win this suit, at least as it relates to the traditional (free) listings. The case does open a dangerous can-of-worms however as search terms and target keyword phrases may need to be rethought to avoid any trademark infringement in the future. An interesting feature of this case may be the public airing of Google's ranking algorithms as Rammelt and his team dissects Google's ranking methods in open court. The SEO community will likely watch this one very closely.

StepForth Offers Services Complimentary to Your SEO Campaign
In the Client Spotlight this Week: Physicians Employment

Physicians Employment began January, 1990 as a print publication of job opportunities for physicians of all specialties throughout the United States. In the fall of 1994, Physicians Employment moved to the Internet and became one of the first websites providing classified job listings for doctors. The domain, www.physemp.com was first registered on May 30, 1996.

With consistently over 2000 physician classified job listings from many hospitals and some recruiting firms, Physicians Employment has the most job listings on the Internet from the widest number of institutions. While many sites claim to have as many or more, on closer examination they come from one main source, usually a recruitment firm which supplied its list of blind job openings. If you are in the medical field and are looking for a change in your career, check out Physicians Employment. The visit might change your life.

Weekly Quick Tip: Searchers using more complex terms :: Linux / Mac OS

Search engine users are starting to use more complex search terms, often adding two or three extra words to the traditional 2-keyword phrase. There are multiple reasons for the increasing complexity of search terms, including the continued rapid growth of the Internet and difficulties finding relevant information on the first page of many search engine results pages. Another reason could be that recent changes at Google have frustrated Google users, thus forcing them to be more descriptive in their queries. Webmasters building sites and SEOs working on sites should consider targeting 3 - 5 keyword phrases as well as 2-keyword phrases. When preparing the copy for your website, think about the various phrases searchers might look for your site and find a way to integrate these phrases in the body text of the site's index page and important internal pages. Chances are, your site will see more visitors once it starts catering to searchers who use more than 2 words at a time.


Last week, I wrote an article about the MyDoom virus as a means of warning folks not to open attachments that may contain the virus. I overlooked an important note and was kindly reminded of that oversight by Jason Greenwood from www.flashcards.co.nz, who wrote:
I think it was remiss not to mention other options than simply "By keeping our anti-virus software updated and learning how to treat what could be infected Email, computer users can not only protect themselves against viral infections, they can also help eliminate propagation of viruses by not propagating them."

Linux and MAC OSX simply do not suffer from the same viral problems as the Windows OS due to their fundamentally secure design vs. Windows. I use Linux as my daily desktop and it works perfectly. My box simply laughs at Windows Virii and OSX boxes do as well (no special software required). By simply switching your OS, you'll save a world of hurt, money and frustration. Now that IS worth writing about!

Thanks Jason... Point taken and fully agreed with.

The Net Reality:  Janet Jackson's Flash is #1 search query!

Some watch the Super Bowl for the excitement of a winner-take-all battle of gladiators. Some people watch the Super Bowl for the commercials. As almost everyone knows, those of us who watched the Super Bowl this year got to see something a little more revealing than the lingerie bowl. During the MTV organized half-time show, singer Justin Timberlake tore Janet Jackson's top off, exposing her right breast on live TV. The exposure was swift and very quickly covered over, however two grainy frames caught by video editing equipment and TiVO TV owners, have made it to the Internet. Naturally, these images were the most searched for documents over the past 48-hours. In the past, only natural disasters or human tragedies such as 9-11 generated more interest on search engines so quickly.

Leave it to members of the Jackson family to find a way to break records by being bad and/or outrageous.



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