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Wednesday, August 11th, 2004

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Highlights of the Week: Thoughts on Google's IPO

For the past nine months the financial and Internet world has been watching Google in anticipation of what could be the largest Initial Public Offering of stock in history. If you are reading this column and have not been living on Mars for the past year, you know that Google is about to go public, and soon. The stock options are being offered to investors using an unorthodox method known as a Dutch Auction. The site taking registrations and bids is scheduled to close tomorrow at 5:00PM, Eastern Daylight Time.

GoogleGoogle has faced unprecedented observation as interest in this offering is reminiscent of the hype of the early dot-com era. Dispute a week of setbacks which included revelations that Google illegally issued stock-options in previous years and a multi-million dollar patent settlement with rival Yahoo, the IPO appears to be going forward. The bidding, which is limited to citizens of the United States, is expected to range between $108 and $135 a share. If shares trade in that price range, Google and its current shareholders could see as much as $3.4Biliion, placing the overall value of the company around $32Billion - $35Billion. Google recently added 1.1Million shares to its offering but has allotted them to Yahoo in order to pay for a technology licence to continue displaying AdWords in a settlement of a long-standing patent suit.

With so much energy focused on all things Google, perhaps this is a good time to review a few questions investors and search engine marketers should be asking themselves. What is this IPO really about? Why is Google issuing this IPO at this time? Why is the world so focused on one search tool? What are the repercussions for Google and/or its investors if the stock goes south? Might this move signify a major change in the operations of Google?

It's All in the Context
Let's get an important point out of the way quickly. At the Search Engine Strategies Conference held last week in San Jose, journalist and search engine guru Danny Sullivan stated that paid, contextual advertising through Overture or Google AdWords cannot be thought of as "search". These are the ads that appear beside the organic (free) results under specific keyword phrases, or are delivered to another website or newspaper based on keywords found in the displayer's content. I believe Sullivan is quite correct in his pronouncement. Information delivered through a contextual advertising program is not the same as a reference from a search engine. Interest in Google's IPO is driven by the financial growth supplied by paid-advertising programs, not because Google produces strong and relevant organic search results. Google may have a better organic algorithm or a worse organic algorithm than its competitors but it's the advertising dollars that are being counted by potential investors. Pure search is merely a loss-leader in the eyes of both the investors and the executives at Google.

Get Big or Get Beat
Google is inviting investment money at this time in order to bulk up for a fight for dominance against Yahoo and MSN. The paid-advertising market is projected to be valued between $6Billion to $12Billion annually by 2009. With revenues falling in other areas of the tech marketplace, search engines and paid advertising are seen as one of few bright spots in an otherwise overstocked sector. The old adage stating "you have to spend money to make money" only works if you have as much money as your nearest competitors. Google is trying to grow as large as Yahoo, at least on paper, in order to defend their #1 status amongst search engines. Industry watchers expect MSN to release its proprietary search tool sometime this autumn though Microsoft is notorious for its delayed delivery dates. When it is released, MSN Search is expected to have a major impact on the sector.

Everyone Loves Google
Due to loyalty amongst North American users, Google continues to be the most used search tool on the Internet though it is losing ground to Yahoo and MSN. Last week, Neilson NetRatings published user numbers for the major search engines for Search Engine Watch. According to the June 2004 survey, Google produced results for about 41.6% of searches either through Google itself or another engine purchasing results from Google. Yahoo accounted for 31.5% of results with MSN responsible for 27.4%. Last year, the numbers were very different with Google accounting for almost 76% of all search results. At that time, Google was serving results to Yahoo in a deal that expired at the end of the first quarter of this year. While Google may not have lost any direct users, it has lost a great deal of influence over the distribution of search results. Even as Google loses market share, the hype surrounding all things Google remains. The word "Google" is a culturally accepted noun, verb, adjective, and pronoun, depending on how it is being used in a sentence. I am hard pressed to think of any other business name that has ever archived such linguistic status.

When Bad Things Happen to Good Search Engines
The greatest question in my mind is what happens to the tech sector if Google's stock faces a major downswing in share prices? Many are watching this IPO in the hopes it will spark investment in other facets of the technology sector. Unfortunately, those watching from the sidelines hoping for a bit of financial action in the future may be terribly disappointed with the results of this auction. There have been a number of factors in the past month that make the larger investors wary of Google's stock.

OvertureThe first is the settlement with Yahoo regarding the Overture/AdWords patent dispute. While this matter was settled this week, investors were still faced with an ugly scenario that may have sapped a massive portion of Google's annual revenue.

Last week the world was treated to the revelation that Google had illegally distributed millions of shares to employees and contractors over the past three years. The issuance of these shares was illegal as they were not properly declared with the Securities Exchange Commission. Google has offered to purchase these shares back at the value they were bought at, but given the hype about the IPO, there doesn't seem to be a lot of takers.

Google has faced derision from Wall Street types who speak a different corporate and cultural language than Googlites do. From the day Larry and Sergey filed their IPO documents to the most recent Investors' roadshow, Google presentations have disappointed representatives of the major investment houses. Individual investors have been made wary by the lack of information provided regarding growth strategies and long-term financial projections. All investors, regardless of size or scope are wary of a multi-faceted company where the vast majority of revenues come from only one source. The investors Google is looking for are not responding as the hype suggested they would.

The last reason I believe this stock will go south sooner than later is the method of receiving bids through the Dutch Auction format. With more hype will come stronger speculation, likely driving the price above realistic values for shares of Google. Many investment analysts have stated that Google is more likely worth $50 - $75 per share, almost two to three times today's share-value of chief rival Yahoo (YHOO: $27.42/share on Nasdaq). If share prices for Google are forced upwards by hype-fueled bidding, the cost per share is likely going to drop over the coming months.

California Culture Shock
Finally, will this issuance spark a different culture or tone from Google? I believe that has already happened, though I think a change of culture at Google was inevitable. The nature of the search industry is changing as larger advertising and public relations firms move into the field. A few years ago, Google represented the greater culture of the Internet by being creative, playful and extremely intelligent. The #1 line in Google's corporate ethics policy states "Don't Be Evil". While I highly doubt Larry Page and Sergey Brin have "evil" intent in their hearts, both are more than intelligent enough to not only see the future of "search" but to exercise some control of the direction that future will take. Once Google committed itself to contextual advertising revenues, the dye was cast and the color of that dye is green.

I would like to close this section with two well known quotes. The first comes from the English author Samuel Butler, "It has been said that the love of money is the root of all evil. The want of money is so quite as truly." The final quote is from the American poet, Ralph Waldo Emerson, "Every sweet has its sour; every evil its good." Regardless of what happens behind closed doors at the Googleplex, Google will continue to provide strong, free results as long as Internet users want them to. What we are seeing is akin to the maturing of a good friend from high school. It's funny how we look at our old buddies and think they have sold out just before we go home, fire up the BBQ and check our own portfolios.

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Major Player Updates: Yahoo goes Anti-Spy :: Cuban's Ice Rocket

Yahoo Anti-Spy Toolbar
Yahoo has released a new version of its toolbar that targets, explains and eliminates spy-ware and ad-ware programs. Installed without user knowledge, spy-ware and ad-ware programs monitor your movement, your words and your communications. With spy-ware, information is fed back to the writer of the software. They sell that information to whomever wants to pay for it. You should know, that information is often personal, useful and identifiable. Important stuff like credit card numbers are NOT safe on your computer screen unless you are certain your computer is free of spyware. Ad-ware is slightly different in that it feeds advertising to your machine based on your surfing behaviors. A quick way to check for one form of ad-ware is to look in the upper left hand corner of your browser window. Do you see a small Netscape logo or an Internet Explorer logo, or do you see the logo for your local radio station? (this does not apply to MAC users or users of alternative browsers). Most ad-ware is more subtle than that though. If you don't have another means of removing spyware and adware, try Yahoo's new toolbar. Just a quick note though... Like the Google toolbar, the Yahoo toolbar feeds information back to its maker.


Cuban's Ice Rocket
Dallas Mavericks owner Mark Cuban is taking on a new challenge, Google. Last week, Cuban introduced ICE ROCKET, a new search tool that mixes algorithmic and meta search to produce very relevant results. Long-term Internet users will remember Cuban's last challenge, Broadcast.Com, now the largest streaming broadcaster on the web. There are many features to IceRocket including thumbnail views of the page referenced in search engine results.

SEO Quick Tip: How to Increase Content When You Have Nothing Left to Say.

Once upon a time in a search engine long ago, content was king and little else mattered. Then along came the links in an attempt overthrew the king - now everything is messed.

Back links are very important in placing well in the SERP's especially for highly competitive keywords, however content is still the king, and without it your sites are as good as lost! So what is a site owner to do when you've expressed and said all there is to say and are left with only a 5 page website?

If your target market is quite specific and you've carved out your own little niche, a 5 page site may do just fine in the SERPS, but if your target is at all competitive it will be much more difficult. In most cases you'll need more content.

One way to throw up some relevant pages of content fairly quickly is through the use of articles. For nearly every industry there are articles and newsletters. Most authors will happily give you permission to post their work providing they receive full credits including a link back to their site.

Depending on the topic of your website you may be able to find an extensive amount of content. Coping these articles to your site, however, may present a significant problem - duplicate content. Google in particular, as well as many other SE's frown upon duplicate content, and it may result in diminished rankings.

So if you shouldn't re-produce all these articles, how can they help you? One way around this is to simply place a link to the entire article, and provide a description or summary of that article along with the link. Providing around 100 words about the article along with the anchor text embedded within the description, will give you unique, relevant content. Placing 5 or so links to articles per page will give you numerous pages each with around 500 words of unique content.

This technique will involve putting in a fair amount of time in the beginning, but once you have it started, it will be quick and relatively easy to maintain. By adding a few articles a day (or week depending on the popularity of your topic), before long you may have dozens of on topic relevant pages for the spiders to sink their teeth into.

Posting articles written by others will work well, but what about writing your own articles, or putting out your own newsletter? The biggest drawback to these options is time, but the positive impact it can have is quite significant.

notepad - articleNot only will creating your own newsletter, or writing your own articles provide you with highly targeted original content for your website, it will also give you a new stream of incoming links. By providing an interesting on topic newsletter, you will also get another avenue to promote your products and website. Other webmasters that publish your articles will have to provide you with an incoming link to your site, this combined with the new content to your site, will ultimately increase your search engine rankings.

The necessary time required to write newsletters and articles may be substantial, but it is certainly worth considering. Even as little as writing a single article a week and posting it on your website will greatly help you to build content and credibility.

Regardless of how you go about increasing content on your website, it is certainly an important aspect of strong search engine positioning. By adding new articles and content you give the spiders a reason to return to your site regularly, and increase your chances of securing that top spot in the SERP's.

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In the Client Spotlight this Week:  Humboldt House Bed and Breakfast, Victoria BC

Victoria is known as the city of gardens and is the top destination on the Conte Nast vacation list. Finding accommodation in Victoria can be difficult in the summer months as tourists flock to Vancouver Island to take advantage of Canada's low dollar and high level of public safety. If you are thinking of taking your vacation on Southern Vancouver Island, you might want to think of staying at a Victoria Bed and Breakfast. StepForth clients, Humboldt House Bed and Breakfast offer some of the nicest packages in Western Canada. If you are going to visit Victoria, you should visit David Booth and Humboldt House Bed and Breakfast.

Bill’s Bark: ABC to XYZ Cont'd - Quick Responses to Readers' Questions

Q. Where can I find the ranking of search engines?
A. Some of the latest stats on search engine user frequencies are done by Nielsen NetRatings. In his July 14 article “Neilson NetRatings Search Engine Ratings” Danny Sullivan, Editor of SearchEngineWatch discusses the June 2004 results. To read the report, please click here.

Q. Is it possible to "infect" a search engine?
A. As Jim Hedger, StepForth Senior SEO, reported in a July 28 news article Google, Yahoo, Lycos and AltaVista went weird, evidently. “They were all temporarily offline across much of the globe on Monday following a massive direct assault from the MyDoom.O worm virus. Effectively creating a denial of service (DOS) attack, MyDoom.O prevented search results from being displayed across most of Canada, the United States, UK, Europe and Asia.

AlexaQ. I am trying to find the Alexa address that will show how often a particular search term is used.
A. Owned by Amazon.com, Alexa uses the Google index for its searches. Alexa offers information on site traffic and links. You can find data on such topics as traffic ranking, links to related sites and back link statistics. It also allows for keyword searching. Check out their free toolbar. You can find it at: www.alexa.com

Q. If I were to use paid per click advertising, how much would these terms cost me per month and approximately how many hits could I expect? Are the number of times these phrases are searched by the search engines in the paid per click price?
A. The answers you seek are too lengthy for the scope of this column. Scott Van Achte, StepForth SEO wrote two articles last December and January called “PCP for Dummies Part 1” and “PCP for Dummies Part 2”. I highly recommend them. Here are the links:
· http://news.stepforth.com/2003-news/ppc-for-dummies-part1.shtml
· http://news.stepforth.com/2004-news/ppc-for-dummies-part2.shtml

Q. My understanding is that keyword suggestion tools provide only a listing of the number of times someone has come to that particular address and searched for that term. Do they indicate if there is any connection to the number of times a phrase is searched on all search engines?
A. Keyword suggestion tools vary in the manner of how and where they collect information. They can provide results on how often keywords are used as search terms. It is important to note these tools may utilize a particular search engine. As can be expected several programs use either Google or Yahoo. The end result is called ‘search term popularity’ or ‘keyword effectiveness index’.

When researching keywords there are three main factors that must be considered:
· the number of searches for each phrase,
· the targeted nature of a specific phrase, and
· the competition for that phrase online.
The number of searches will indicate the amount of traffic you will get from top placement. Generally speaking, any phrase with more than 100 – 150 searches per day is considered relatively highly searched. That said one must also consider how targeted a phrase is. An untargeted or general phrase with 200 searches per day may be less valuable that a targeted phrase with only 30 searches per day. Armed with this information we must then look at the competition. If a phrase with 150 searches per day has a very high competition level but a phrase with only 10 searches per day has a low competition level, the less competitive phrase may produce a better return on investment.

Q. My current site is written in MS FrontPage, has keywords repeating too often on each page, and the pages are not as relevant as they could be. Now, I have an entirely new site with the pages designed in Dreamweaver. I can't afford to spend too much money, but need to get this done quickly. What would be the best way to take the text from my current web pages and rewrite each page, using correct SEO technique not repeating keywords too often, and as well, keeping the pages strictly on topic?
A. As you seem to be familiar with web design, hire an SEO company on a consultancy basis to assist you in optimizing your website. Find an SEO company with a solid track record, is respected within the industry, has longevity, and has a published code of ethics. (To view StepForth’s SEO Code of Ethics please click on http://stepforth.com/company/ethics.html)


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I WANT TO HEAR FROM YOU
This weekly feature is an opportunity to have an informative interactive column. You can email me at bill@stepforth.com and send along any particular questions, comments, feedback, tips, and/or ideas.

The Net Reality: Cyber Vigilantes.. The Good or the Bad, All are Ugly

Cyberspace is a lot like the real world except in one major field, privacy. In the real work, people have privacy. In cyberspace you are a series of identifiable numbers often being watched from many directions at the same time. Your email, "private" chats, and the website's you visit are all read and/or recorded in one way or another. Paradoxically, people operating in cyberspace tend to feel more anonymous than a person walking down a crowded public street. They are not, as is proven by the number of vigilante sites being established to bust suspected pedophiles, scammers and other social miscreants. Recently, a site known as Perverted Justice was established to lure and catch pedophiles in chat-rooms. What they do is pose as a minor and seduce older males into agreeing to meet. Once an arrangement is made and solidified, members of Perverted Justice set about finding as much information on the alleged pedophile as possible. They then use that information to harass the alleged pedophile in any way possible. Postering his neighborhood and calling his employer are two of many means of harassment.

Sometimes cited as being online heroes, the vigilantes often forget a central tenant of law in a free society, the right to be considered innocent until proven guilty in a court of law. Another extremely important right that is a pillar of our justice systems is the right to face your accuser in court.

I hate pedophiles and would personally like to see them jailed and forced into counseling. My love of western democratic values however forces me to say that vigilante justice is often justice perverted.



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